Privacy protection


We, the BWT BARRIER EUROPE GmbH and asso­ci­ated com­pa­nies (please find the con­tact details below), are pleased that you are vis­it­ing our web­site! The pro­tec­tion of your data and your pri­vacy are a spe­cial con­cern of our com­pany.

Our web­site may be used with­out enter­ing per­sonal infor­ma­tion. Dif­fer­ent rules may apply to cer­tain ser­vices on our site and are explained sep­a­rately below.

Per­sonal data is col­lected and processed in accor­dance with the pro­vi­sions of Gen­eral Data Pro­tec­tion Reg­u­la­tion (GDPR) and the respec­tive coun­try-spe­cific data pro­tec­tion reg­u­la­tions. By means of this data pro­tec­tion dec­la­ra­tion our com­pany would like to inform the pub­lic about the type, extent and pur­pose con­cern­ing the per­sonal data col­lected, used and processed. Fur­ther we want to inform you about your rights.

We have taken tech­ni­cal and orga­ni­za­tional mea­sures to pro­tect your data against loss, mod­i­fi­ca­tion or unau­tho­rized access. Secu­rity mea­sures are con­tin­u­ously improved accord­ing to tech­no­log­i­cal stan­dards.

The pro­vi­sions below serve to pro­vide infor­ma­tion as to the man­ner, extent and pur­pose for col­lect­ing, using and pro­cess­ing per­sonal infor­ma­tion by the BWT BARRIER EUROPE GmbH and relat­ing sub web­sites, with excep­tion of web sites, that are con­trolled or run by third par­ties. Please be aware that we are not respon­si­ble and can­not take influ­ence on the con­tent of web­sites or tasks of third par­ties.
1. Gen­eral
The data pro­tec­tion dec­la­ra­tion of our com­pany is based on the terms of the GDPR.

“Per­sonal infor­ma­tion” is data that, when sub­mit­ted, is able to deter­mine your iden­tity or enables your iden­tity to be deter­mined. “Only indi­rectly per­son­ally iden­ti­fi­ably infor­ma­tion” is data by which clients, ser­vice providers or recip­i­ents of a com­mu­ni­ca­tion can­not deter­mine the iden­tity of a spe­cific indi­vid­ual using means that are per­mit­ted by law. “Non-per­sonal infor­ma­tion” is anonymized and can­not, under any cir­cum­stances, be attrib­uted to spe­cific indi­vid­u­als and is there­fore infor­ma­tion that is not sub­ject to the Pri­vacy Pol­icy gov­ern­ing per­sonal data.

“data sub­ject” means an iden­ti­fi­able nat­ural per­son whose per­sonal data is processed by the con­troller.

“Pro­cess­ing” means any oper­a­tion or set of oper­a­tions which is per­formed on per­sonal data or on sets of per­sonal data, whether or not by auto­mated means, such as col­lec­tion, record­ing, organ­i­sa­tion, struc­tur­ing, stor­age, adap­ta­tion or alter­ation, retrieval, con­sul­ta­tion, use, dis­clo­sure by trans­mis­sion, dis­sem­i­na­tion or oth­er­wise mak­ing avail­able, align­ment or com­bi­na­tion, restric­tion, era­sure or destruc­tion.

“con­troller” means the nat­ural or legal per­son, pub­lic author­ity, agency or other body which, alone or jointly with oth­ers, deter­mines the pur­poses and means of the pro­cess­ing of per­sonal data; where the pur­poses and means of such pro­cess­ing are deter­mined by Union or Mem­ber State law, the con­troller or the spe­cific cri­te­ria for its nom­i­na­tion may be pro­vided for by Union or Mem­ber State law.

“third party” means a nat­ural or legal per­son, pub­lic author­ity, agency or body other than the data sub­ject, con­troller, proces­sor and per­sons who, under the direct author­ity of the con­troller or proces­sor, are autho­rised to process per­sonal data.

“con­sent” of the data sub­ject means any freely given, spe­cific, informed and unam­bigu­ous indi­ca­tion of the data sub­jec­t’s wishes by which he or she, by a state­ment or by a clear affir­ma­tive action, sig­ni­fies agree­ment to the pro­cess­ing of per­sonal data relat­ing to him or her.

Per­sonal data is only processed by our com­pany in accor­dance to the data pro­tec­tion reg­u­la­tions in force. In case you cor­re­spond with our com­pany or fill in a form with your data, you accept that the data is processed for the men­tioned pur­pose.

2. Name and address con­cern­ing the con­troller and con­tact part­ner

The body respon­si­ble for col­lect­ing, pro­cess­ing and using your per­sonal data in terms of the GDPR such as Fed­eral data pro­tec­tion laws is:

Wal­ter-Sim­mer-Str. 4
A-5310 Mond­see
T.: +43 6232 5011-0
Email: daten­

3. Pro­cess­ing per­sonal data

Per­sonal data is processed for men­tioned pur­poses only. Your per­sonal data is not trans­ferred to third par­ties, with excep­tion for those appli­ca­tions men­tioned in this data pro­tec­tion dec­la­ra­tion or bind­ing national law.

On our web­site we offer you the oppor­tu­nity to con­tact us, either by email and/​or by using a con­tact form. Per­sonal data pro­vided by the user is only stored for the pur­pose of facil­i­tat­ing com­mu­ni­ca­tions with the user. We will ask you to give us your con­sent before­hand and pro­vide infor­ma­tion via a hyper­link.

a) Online shop and user-reg­is­tra­tion
You can order with­out reg­is­tra­tion or cre­at­ing a user account. The user account can be delet-ed at any time. Data, which was announced to our com­pany in accor­dance with your order in the online shop are nec­es­sary for the trans­ac­tion of the con­tract such as for the rea­son of a future cus­tomer ser­vice. These data is processed and used by our com­pany for that rea­son only.

By send­ing an order form with­out reg­is­tra­tion or cre­at­ing a user account your per­sonal data (title, name, address, tele­phone num­ber, e-mail address) is processed for the pur­pose to per­form a con­tract with you.
MPAY24 ser­vices of the com­pany mPAY24 GmbH, Grün­gasse 16, 1050 Vienna, are used to process pur­chase trans­ac­tions. A data pro­cess­ing agree­ment has been entered into with mPAY24. The data dis­closed in the order place­ment is passed to the online retailer, which has been pur­chased from, and pay­ment sys­tem oper­a­tors, where the pay­ment is car­ried out. The pay­ment set­tle­ment is per­formed by pay­ment sys­tem oper­a­tors (banks and credit card orga­ni­za­tions) who are autho­rized to carry out the respec­tive pay­ment pro­ce­dure and under­take to struc­ture its ser­vices in an as secure man­ner as pos­si­ble. Data trans­fer serves to carry out pay­ments remotely and to enable the use of mPAY24.

MPAY24 does not pass on data to third par­ties unless mPAY24 is legally obliged to do so or a trans­fer of the data is nec­es­sary in order to take legal action against fraud­u­lent access.

b) Newslet­ter
Our web­site offers the pos­si­bil­ity to sub­scribe to our newslet­ter. This can be done dur­ing reg­is­tra­tion with your explicit approval or by dis­clo­sure of your e-mail address. The per­sonal data (title, name, coun­try of ori­gin, e-mail address) col­lected will only be used to receive our news-let­ter. In addi­tion we kindly ask you to con­firm that you are owner of the e-mail address such as your agree­ment for receiv­ing the newslet­ter. The sub­scrip­tion to our newslet­ter may be ter­mi­nated at any time. You will find addi­tional infor­ma­tion in each newslet­ter. Your with­drawal can also be addressed to daten­
Pur­pose of the data pro­cess­ing is sup­ply of infor­ma­tion con­cern­ing prod­ucts, ser­vices and events.

c) Lot­tery
Lot­ter­ies are orga­nized on our web site at times. Par­tic­i­pa­tion does not require a user account. Your data is only used within the lot­tery, except some­thing else was agreed in the con­di­tions of par­tic­i­pa­tion.
When sub­scrib­ing to our lot­tery your per­sonal data (title, name, address, tele­phone num­ber, e-mail address) is processed. Pur­pose of the process is par­tic­i­pat­ing in the lot­tery.

d) Prod­uct reg­is­tra­tion
Our web­site offers the pos­si­bil­ity to reg­is­ter your prod­uct in order to receive a free mainte-nance and repair ser­vice reminder.
Upon reg­is­tra­tion of the BWT prod­uct, your per­sonal data (title, name, address, tele­phone num­ber, e-mail address) will be processed. The pur­pose of data pro­cess­ing is to sup­ply in-for­ma­tion about prod­ucts and ser­vices. We use tech­ni­cal and orga­ni­za­tional secu­rity mea­sures to pro­tect your data against acci­den­tal or inten­tional manip­u­la­tion, loss, destruc­tion or access by unau­tho­rized per­sons. The trans­mis­sion of your data on the inter­net is encrypted. Our secu­rity mea­sures are reg­u­larly reviewed and revised in line with tech­no­log­i­cal devel­op­ments. Pur­pose of the data pro­cess­ing is sup­ply of infor­ma­tion con­cern­ing prod­ucts and ser­vices.

e) Con­tact via our web­site
On our web­site we offer you the oppor­tu­nity to con­tact us by con­tact form. In such event, infor­ma­tion pro­vided by you (name, address, tele­phone num­ber, FAX, e-mail address) is stored for the pur­pose of facil­i­tat­ing com­mu­ni­ca­tions with the user.

Pur­pose of the process is the han­dling of your request.

f) Find an installer
On our web­site we offer you the oppor­tu­nity to con­tact a BWT drink­ing water pro­fes­sional or BWT part­ner installer. The per­sonal data pro­vided by you (title, name, address, tele­phone num­ber, e-mail address) is processed and trans­mit­ted to the installer you chose. A copy of the mes­sage is sent to the BWT BARRIER Europe GmbH.
Pur­pose of the process is the han­dling of pre-con­trac­tual pro­ce­dures.
4. Legal basis
Data pro­ces­sion is based on sec­tion 96 (3) TKG such as Art 6 (1) lit a, b, c and f GPDR. If the pro­cess­ing of per­sonal data is nec­es­sary for the per­for­mance of a con­tract to which the data sub­ject is party, as is the case the pro­cess­ing is based on Arti­cle 6(1) lit. b GDPR. If our com­pany is sub­ject to a legal oblig­a­tion by which pro­cess­ing of per­sonal data is required, such as the ful­fill­ment of tax oblig­a­tions, the pro­cess­ing is based on Art. 6(1) lit. c GDPR. Finally, pro­cess­ing oper­a­tions could be based on Arti­cle 6(1) lit. f GDPR.

5. Stor­age period
The cri­te­ria used to deter­mine the period of stor­age of per­sonal data is the respec­tive statu­tory reten­tion period. After expi­ra­tion of that period, the cor­re­spond­ing data is rou­tinely deleted, as long as it is no longer nec­es­sary for the ful­fill­ment of the con­tract or the ini­ti­a­tion of a con­tract.
6. Rights of the data sub­ject
You may at any time object to the use of your per­sonal data with future effect, arrange a par­tial or com­plete dele­tion or block­ing or request infor­ma­tion about the per­sonal data stored by us or request its rec­ti­fi­ca­tion. In case a com­plete dele­tion is only pos­si­ble at a later time because of legal or eco­nomic rea­sons, the data is going to be blocked. Our com­pany is going to inform you imme­di­ately if a per­sonal data breach occurred, such as the breach includes a high level of risk for your rights and free­dom. You have the right to appeal to the national data pro­tec­tion com­mis­sion.

These rights can be enforced at any time, in writ­ing, to BWT BARRIER Europe GmbH, Please note that an infor­ma­tion can only be pro­vided to you in case of a cor­re­spond­ing evi­dence of your iden­tity.

In case you want to delete your cus­tomer account finally, the data stored in your cus­tomer account is going to be auto­mat­i­cally deleted.

7. Cook­ies
Many inter­net sites and servers use cook­ies. Many cook­ies con­tain a so-called cookie ID. A cookie ID is a unique iden­ti­fier of the cookie. It con­sists of a char­ac­ter string through which inter­net pages and servers can be assigned to the spe­cific Inter­net browser in which the cookie was stored. This allows vis­ited inter­net sites and servers to dif­fer­en­ti­ate the indi­vid­ual browser of the data sub­ject from other inter­net browsers that con­tain other cook­ies. A spe­cific inter­net browser can be rec­og­nized and iden­ti­fied using the unique cookie ID.

You can pre­vent cook­ies from being installed by adjust­ing the set­tings on your browser soft­ware accord­ingly. As a result you can refuse the set­ting of cook­ies per­ma­nently. Fur­ther­more, already set cook­ies can be deleted at any time via your inter­net browser or other soft­ware pro­grams. You should be aware, how­ever, that by doing so you may not be able to make full use of all the func­tions of our web­site.

These data will be stored for a max­i­mum of 180 days to pro­tect the data pro­cess­ing sys­tems against unau­tho­rized access.

a) Anony­mous user pro­file
Within statu­tory pro­vi­sions our com­pany cre­ates user pro­files under a pseu­do­nym for the rea­son of pro­mo­tion, mar­ket research and the cus­tomiza­tion of our ser­vices. You can object to the usage of this data at any time with future effect. (Please see sec­tion 7).
8. Web Ana­lyt­ics
a) etracker
The provider of this web­site uses the ser­vices of etracker GmbH, Ham­burg, Ger­many https://​ to analyse usage data. Here, cook­ies are used which enable the sta­tis­ti­cal analy­sis of the use of this web­site by its vis­i­tors as well as the dis­play of usage-rel­e­vant con­tent or adver­tis­ing. Cook­ies are small text files that are stored by the Inter­net browser on the user’s device. etracker cook­ies do not con­tain any infor­ma­tion that could iden­tify a user.

The data gen­er­ated with etracker is processed and stored by etracker solely in Ger­many by com­mis­sion of the provider of this web­site and is thus sub­ject to strict Ger­man and Euro­pean data pro­tec­tion laws and stan­dards. In this regard, etracker was checked, cer­ti­fied and awarded with the ePri­va­cy­seal a data pro­tec­tion seal of approval.

The data is processed on the legal basis of Art. 6 Sec­tion 1 lit f (legit­i­mate inter­est) of the EU Gen­eral Data Pro­tec­tion Reg­u­la­tion (GDPR).Our legit­i­mate inter­est is the opti­miza­tion of our online offer and our web­site. As the pri­vacy of our vis­i­tors is very impor­tant to us, etracker anonymizes the IP address as early as pos­si­ble and con­verts login or device IDs into a unique key with which, how­ever,no con­nec­tion to any spe­cific per­son can be made with. etracker does not use it for any other pur­pose, com­bine it with other data or pass it on to third par­ties.

You can object to the out­lined data pro­cess­ing at any time pro­vided it is related to your per­son. Your objec­tion has no detri­men­tal con­se­quences for you.

I object to the processing of my personal data with etracker on this website.


Fur­ther infor­ma­tion on data pro­tec­tion with etracker can be found here:

b) Use of Google Ana­lyt­ics
This web­site uses Google Ana­lyt­ics, a web analy­sis ser­vice by Google Inc., 1600 Amphithe­atre Park­way, Moun­tain View, CA 94043 USA (“Google”). Google Ana­lyt­ics uses a spe­cific form of “cook­ies”, text files, which are saved on your com­puter and which allow an analy­sis of the use of the web­site by you. The infor­ma­tion pro­duced by the cookie about the use of this web­site by you is gen­er­ally trans­ferred to a server of Google in the USA and saved there. By this IP anonymiza­tion on this web­site, your IP address is short­ened by Google within the ter­ri­tory of the EU respec­tively the mem­ber states of the Euro­pean Eco­nomic Com­mu­nity. Only in excep­tional cases, the whole IP address is trans­ferred to a server of Google in the USA and short­ened there. Google will use these infor­ma­tion on our account to eval­u­ate your use of this web­site, to com­pile reports about the site activ­i­ties and to pro­vide other ser­vices to the web­site owner which are asso­ci­ated with web­site and inter­net use. Fur­ther­more you can pre­vent Google’s col­lec­tion and use of data (cook­ies and IP address) by down­load­ing and installing the browser plug-in avail­able under the fol­low­ing link:


c) Google AdWords Con­ver­sion Track­ing
For pur­poses of pro­mo­tion, our web­site also employs the Google ad tool “Google AdWords”. As part of this, our web­site employs the analy­sis ser­vice “Con­ver­sion-Track­ing” from Google Inc., 1600 Amphithe­atre Park­way, Moun­tain View, CA 94043 USA, here­inafter referred to as “Google“. If you access our site by way of a Google ad, a cookie is placed on your com­puter. Cook­ies are small text files that your inter­net browser down­loads and stores to your com­puter. These so-called “con­ver­sion cook­ies” cease to be active after 30 days and are not used to iden­tify you per­son­ally. If you visit cer­tain pages of our web­site while the cookie is still active, we and Google know that you, as user, have clicked on ads placed on Google and were redi­rected to our site.

Google uses the infor­ma­tion obtained through “con­ver­sion cook­ies” to com­pile sta­tis­tics for our web­site. These sta­tis­tics tell us the total num­ber of users who have clicked on our ad as well as which pages of our site were then accessed by each user. How­ever, nei­ther we nor other adver­tis­ers who use “Google AdWords” receive any kind of infor­ma­tion that can be used to per­son­ally iden­tify users.

You can pre­vent the instal­la­tion of “con­ver­sion cook­ies” by mak­ing the appro­pri­ate change to your browser set­tings, for exam­ple by set­ting your browser so that the auto­matic place­ment of cook­ies is deac­ti­vated or by block­ing cook­ies from the domain “goog­lead­ser­“.

You can obtain the rel­e­vant data pri­vacy pol­icy from Google at the fol­low­ing link:

9. Online Mar­ket­ing
a) Ama­zon Ads
Within our web­site, we use the “Ama­zon Pixel” to pre­sent adver­tise­ments tai­lored to indi­vid­ual inter­ests. This is done using the infor­ma­tion you pro­vide to us when you visit our web­sites and use our con­tent or ser­vices. Cus­tomized ads, some­times referred to as per­son­al­ized or inter­est-based adver­tis­ing, are based on infor­ma­tion we receive through your activ­i­ties, such as: For exam­ple, pur­chases on our web­sites, use of devices, soft­ware or appli­ca­tions, or vis­its to sites con­tain­ing Ama­zon con­tent or ads, inter­ac­tion with Ama­zon tools, or use of these pay­ment ser­vices.

The data col­lected in this way is anony­mous to us, which means that we can nei­ther see per­sonal data of indi­vid­ual users nor com­bine these with other infor­ma­tion about a user.

The data is stored and processed by Ama­zon. Ama­zon can track the behav­ior of users who clicked on an ad and were redi­rected to our web­site. By using cook­ies, which are text files stored on your com­puter, Ama­zon can rec­og­nize that user in the Ama­zon mem­ber area and opti­mize the effi­ciency of adver­tise­ments, for exam­ple to offer adver­tise­ment tai­lored to the needs of the tar­get group, in order to the data use pol­icy of Ama­zon. This applies only to users who have an account on Ama­zon and are logged into the mem­ber’s area of Ama­zon. Users who are not mem­bers of Ama­zon are not affected by this data pro­cess­ing.

You can object the data pro­cess­ing by fol­low­ing link:

b) Plista
This web­site uses plista, an adver­tis­ing ser­vice of plista GmbH, Torstraße 33-35, 10119 Berlin. Per­sonal data is not col­lected by plista. The anony­mous data are stored in your browser by so-called “cook­ies”. The goal of plista is to pro­vide users with inter­est­ing con­tent and ad rec­om­men­da­tions. In doing so, plista com­pares the inter­ests of users and rec­om­mends the favorites, like. fre­quently accessed con­tent of sim­i­lar users. Inter­ests are expressed in the form of clicks. This means by the exam­ple of read­ing habit that the behav­ior is recorded and trans­mit­ted to the plista server and stored there. This only hap­pens on web­sites that belong to the plista net­work. It is not pos­si­ble for third par­ties to view or read the data. In order for plista to be able to indi­vid­u­ally cal­cu­late rec­om­men­da­tions of arti­cles, prod­ucts or adver­tise­ments for each user, the click data (inter­ests) are stored together with the respec­tive iden­ti­fi­ca­tion of the user. The infor­ma­tion col­lected by plista will be held for as long as it is required by the rel­e­vant legal pro­vi­sions. There­after, plista uses the data aggre­gated and solely for ana­lyt­i­cal pur­poses.

10. Privacy Policy for Use and Use of Jetpack for WordPress

Jetpack has been integrated on this website. Jetpack is a WordPress plug-in, which offers additional functions to the operator of a website that builds on WordPress. Among other things, Jetpack allows the website operator an overview of the visitors to the site. By displaying related contributions and publications or the ability to share content on the site, it is also possible to increase visitor numbers. In addition, security features are integrated into Jetpack so that a Jetpack-using website is better protected against brute-force attacks. Jetpack also optimizes and speeds up the loading of images built into the website.

The operating company of the Jetpack plug-in for WordPress is Automattic Inc., 132 Hawthorne Street, San Francisco, CA 94107, USA. The operating company uses the tracking technology of Quantcast Inc., 201 Third Street, San Francisco, CA 94103, USA.

Jetpack places a cookie on the information technology system of the person concerned. What cookies are, has already been explained above. Each time one of the pages of this website is accessed by the controller and a Jetpack component has been integrated, the Internet browser on the information technology system of the person concerned is automatically prompted by the respective Jetpack component for analysis purposes to submit to Automattic. As part of this technical process, Automattic receives information about data that will subsequently be used to compile an overview of the website visits. The data obtained is used to analyze the behavior of the data subject who accessed the controller’s website and is evaluated with the aim of optimizing the website. The data collected through the Jetpack component will not be used to identify the data subject without first obtaining the specific prior consent of the data subject. The data will also be reported to Quantcast. Quantcast uses the data for the same purposes as Automattic.

The affected person can prevent the setting of cookies through our website, as shown above, at any time by means of a corresponding setting of the Internet browser used and thus permanently contradict the setting of cookies. Such a setting of the Internet browser used would also prevent Automattic / Quantcast from setting a cookie on the information technology system of the data subject. In addition, cookies already set by Automattic can be deleted at any time via the Internet browser or other software programs.

Furthermore, the data subject has the option of objecting to and preventing detection of the data generated by the Jetpack cookie relating to the use of this website as well as the processing of this data by Automattic / Quantcast. For this, the person concerned must press the opt-out button under the link, which sets an opt-out cookie. The opt-out cookie set against the objection will be placed on the information technology system used by the data subject. If the cookies on the affected person’s system are deleted after an appeal, the data subject must revisit the link and set a new opt-out cookie.
By setting the opt-out cookie, however, it is possible that the website of the controller for the data subject is no longer fully usable.

Automattic’s applicable privacy policy is available at Quantcast’s applicable privacy policy is available at